Brandz Pre-loved Fashion

Terms & Policy

Terms & Policy

Hand-checked pre-loved clothing and shoes for ladies and gents, based in Lahore. Here's how orders, delivery, and exchanges work.

Terms & Conditions

All prices on this website are listed in Pakistani Rupees (PKR).
Because our products are pre-loved, items may show light signs of previous wear even when described as in excellent condition. We do our best to note any visible flaws in the product description or photos.
Placing an order confirms your intent to purchase at the listed price. If an item becomes unavailable after purchase, we'll offer you a replacement or return your payment.

Payment Methods

Shipping & Delivery

Exchange Policy

Since all our pieces are pre-loved and hand-checked, we don't offer cash refunds.
Please inspect your order as soon as it arrives. If there's a sizing issue or a problem with the item, contact us via WhatsApp within 2 days of delivery to arrange an exchange.
We offer exchanges only — no cash refunds. The full value of your order is applied toward your replacement item. Return shipping is paid by the customer, and items must be unworn and in their original condition to qualify.

Product Authenticity

Every item is checked for authenticity against the original label before being listed. If you believe an item you received doesn't match its listing, contact us within 2 days of delivery so we can review it.
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